Cookies Policy | Betjohn Casino

About cookies

Cookies are small text files that a website may place on your computer, mobile phone, tablet or another device when you visit. They allow the website to recognise a device and remember certain information about a visit. Similar technologies, such as pixels, tags, software development kits and local storage, may work in comparable ways. In this policy, we use the term cookies to refer to cookies and similar technologies.

Cookies can help a website operate properly, remember selections, understand how visitors use its pages and support security. Some cookies are placed by the website you are visiting. These are commonly called first-party cookies. Other cookies may be placed by service providers that support website functions, analytics, security, communications or other services. These are commonly called third-party cookies.

A cookie may be a session cookie or a persistent cookie. Session cookies generally remain on your device only while your browser is open and are removed when the session ends. Persistent cookies remain on your device for a longer period or until they expire or are deleted. The length of time a cookie remains available depends on its purpose and settings.

Cookies do not normally contain information that directly identifies you by name. However, information collected through cookies may be linked with other information associated with your account, device or browsing activity. Where this occurs, the information will be handled in accordance with our Privacy Policy and applicable privacy requirements.

How Betjohn Casino may use cookies

Betjohn Casino may use cookies and similar technologies for a range of operational and security purposes. The exact cookies used may change as the website, technology, services and legal requirements develop. Cookies may be used to support the following activities:

Keeping the website available and helping its pages, features and services function as intended.
Remembering choices you make, such as language, region, display or other preferences.
Supporting sign-in, account access and the continuity of a browsing or gaming session where relevant.
Helping protect the website, accounts and users from suspicious activity, misuse, fraud and other security risks.
Understanding how visitors navigate the website, which pages are viewed and whether links or features work effectively.
Monitoring website performance, including loading times, errors and technical issues.
Improving the design, content, usability and reliability of the website.
Measuring the effectiveness of communications, campaigns or website features where this is permitted.
Supporting responsible operation of the website and helping apply relevant access, age or jurisdictional controls.
Remembering your cookie or privacy preferences so that the website can respond to them on later visits.

Some cookies may be necessary for the website to provide a service you have requested. Other cookies may be optional and used for analytics, functionality or other purposes. Where consent is required, optional cookies should only be placed or used after you have provided an appropriate choice, subject to applicable law and the operation of the consent tool.

Cookie categories

Strictly necessary cookies: These support core website functions, security, account access, session management and the operation of privacy choices. They cannot always be switched off through the website preference tool because the website may not function properly without them.
Functional cookies: These remember selections and preferences and may help provide a more personalised or convenient experience. If disabled, some features may not operate or may need to be selected again.
Analytics or performance cookies: These help us understand general patterns of website use and identify technical or usability improvements. They may collect information such as page views, approximate activity patterns, device information and browser information.
Advertising or measurement cookies: Where used and permitted, these may help measure communications or show information that is more relevant to a user. They may also help understand interactions with campaigns or content.
Security and fraud-prevention technologies: These help identify unusual activity, protect accounts and support the safe operation of the website. They may operate alongside cookies or use other technical methods.

Third-party services and information

Betjohn Casino may use selected third-party providers to support hosting, security, analytics, communications, identity or account services, website functionality and other legitimate business operations. Those providers may use cookies or similar technologies on our behalf, or may collect information in accordance with their own privacy documentation.

Third-party services may process information such as browser type, device type, operating system, approximate location, referring page, pages viewed, time spent on a page, interaction with website features and technical identifiers. The information collected depends on the service and its configuration. We expect service providers to handle information appropriately and consistently with their contractual responsibilities and applicable requirements.

A third-party cookie does not necessarily mean that the provider receives your account details or can identify you directly. However, information collected through different services may be combined or linked by the provider. You should review the relevant provider's privacy and cookie information if you want to understand how that provider handles data.

Cookies and related technologies may involve processing or storage outside Australia. Where personal information is handled by an overseas provider or transferred to another jurisdiction, the applicable privacy arrangements and legal requirements will apply. Further information about personal information handling is available in our Privacy Policy.

Information that may be collected

Depending on the cookie and the way you use the website, information may include an internet protocol address, device and browser details, operating system, general location information, pages visited, visit dates and times, referring website, interaction with content, preferences and technical event information. Cookies may also help record whether a privacy choice has been made. We use information for the purposes described in this policy, our Privacy Policy and any purposes allowed or required by law.

Your choices and cookie management

You can manage cookies in several ways. When a cookie preference tool is available on the website, you may use it to review and change the categories of optional cookies that you accept. Your choice may be stored in a necessary cookie so that we can remember it. If you delete that cookie, you may be asked to provide your preference again.

You can also change your browser settings to block, restrict or delete cookies. Most browsers provide controls for accepting cookies, deleting existing cookies, receiving notifications before a cookie is stored and preventing certain types of cookies. Browser controls differ between devices and browsers, so you should check the relevant browser instructions for guidance.

If you block all cookies, some website functions may not work correctly. You may be unable to sign in, maintain a session, save preferences, use particular features or complete certain activities. Blocking cookies may not remove information that has already been collected, and it may not prevent all similar technologies from operating.

Some third-party providers may offer their own opt-out or privacy controls. These controls are managed by the relevant provider and may apply only to that provider's services. Opting out of analytics or advertising cookies does not necessarily mean that you will see no communications or advertising; it may instead mean that content is less tailored to your interests.

Privacy and account choices

Cookie choices are separate from choices relating to your account, marketing communications, responsible gambling settings or the processing of personal information. Changing cookie settings may affect website functionality but may not change information that is required for account administration, legal compliance, security, identity checks or the prevention of fraud and misuse.

If you have questions about cookies, privacy preferences or the handling of your personal information, you can use the available website contact or privacy request channel. Do not include passwords, payment details or other sensitive information in an initial enquiry unless you are asked to provide it through a secure process.

Changes to this policy

We may update this Cookies Policy from time to time to reflect changes to the website, the technologies we use, our service providers, legal requirements or our privacy practices. The updated version will be made available on this page and will apply from the date stated or, where no date is stated, from publication.

You should review this page periodically so that you remain informed about how cookies and similar technologies are used. If a change requires a new or renewed consent choice, the website may display an updated notice or preference tool. Continuing to use the website after an updated policy is available may be subject to the choices and notices presented to you.

This policy is intended to provide general information for visitors and players in Australia. It does not alter any applicable terms of use, privacy notices, account conditions, responsible gambling information or legal requirements. If there is an inconsistency between this policy and a specific notice presented when cookies are used, the more specific notice may apply to the relevant processing.